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Owned and operated by Spectrum Restore, our team is ready to help with any questions about saunas, massage chairs, or red light therapy.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like infrared saunas and massage chairs may include white-glove delivery coordination.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that link to monitor your delivery status in real time from shipment to arrival.
What is your return policy?
We offer 30-Day Returns on qualifying items. If your sauna, massage chair, or red light therapy mat does not meet your expectations, please review our full Return Policy for detailed instructions on starting a return.
Can I exchange an item for a different model?
We are happy to help you find the right fit. Contact our team by email or phone to discuss an exchange, and we will walk you through the available options and next steps based on our Return Policy.
How do I choose between an infrared sauna and a traditional sauna?
Infrared saunas use light to gently warm the body at lower ambient temperatures, while traditional saunas heat the air around you for a classic steam experience. Our team can help you choose based on your space, preferences, and wellness goals.
What should I know before purchasing a massage chair?
Consider the available space in your home, preferred massage styles such as shiatsu or compression, and any specific areas of tension you want to target. Our specialists can guide you to a chair that fits your lifestyle and room layout.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Support
Our wellness specialists respond to every inquiry within one business day, so you are never left waiting.
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Your personal information and payment details are protected with industry-standard encryption at every step.
Curated Quality
Every sauna, massage chair, and therapy mat is selected for lasting craftsmanship and genuine wellness value.
Complimentary Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
